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Sep 062019
 

Job: Business Systems Analyst Work Location: Qatar Organization: Software Development Support Work Days: Sunday-Thursday Grade: 06   Position Summary Reporting to Senior Manager Business and Education Solutions, incumbent reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Incumbent is responsible for maintenance, user support, upgrades and recommending enhancement for […]

Sep 042019
 

 – Provides first-level diagnosis support to phone, email and walk-in-customers.– Interacts with users with excellent communication skills to collect information about problems and lead users through first level diagnostic procedures to determine the source of the error as well as educate and instruct users on various application and hardware issues.– Escalates more complex problems and/or […]

Jul 272019
 

 – Provides first-level diagnosis support to phone, email and walk-in-customers.– Interacts with users with excellent communication skills to collect information about problems and lead users through first level diagnostic procedures to determine the source of the error as well as educate and instruct users on various application and hardware issues.– Escalates more complex problems and/or […]

Jul 272019
 

– Having the ability to work in a stressful environment and provide necessary reports to the Department’s Section Head.– Handle problem recognition, prioritization, research, isolation, resolution, dispatch and follow-up for routine user problems with hardware, software, networking, and other computer-related technologies.– Provide desktop, laptop, tablet, printer, scanner and variety of smart devices support to users […]

Jul 262019
 

– Provides AV support to users in all University classrooms, meeting room, auditorium, hallways, activity areas and others.– Attends Various QU events to provide on-site AV support and services.– Ensures service requests and associated resolutions are completely and accurately documented within the help desk software for follow-up, reporting and reference purposes.– Ensures compliance with help […]

Jul 262019
 

– Provides AV support to users in all University classrooms, meeting room, auditorium, hallways, activity areas and others.– Attends Various QU events to provide on-site AV support and services.– Ensures service requests and associated resolutions are completely and accurately documented within the help desk software for follow-up, reporting and reference purposes.– Ensures compliance with help […]

Jul 262019
 

– Having the ability to work in a stressful environment and provide necessary reports to the Department’s Section Head.– Handle problem recognition, prioritization, research, isolation, resolution, dispatch and follow-up for routine user problems with hardware, software, networking, and other computer-related technologies.– Provide desktop, laptop, tablet, printer, scanner and variety of smart devices support to users […]

Jul 252019
 

 – Provides first-level diagnosis support to phone, email and walk-in-customers.– Interacts with users with excellent communication skills to collect information about problems and lead users through first level diagnostic procedures to determine the source of the error as well as educate and instruct users on various application and hardware issues.– Escalates more complex problems and/or […]

Jun 172019
 

 Carry out the defined systems administration duties (excluding the systems parameters updates) using the available tools in order to allow user access to the system and facilitate effective system operations in accord with established guidelines and protocols. Manage, monitor, implement, and troubleshoot active directory, Exchange Online 365,Windows Server for the AX ERP and other […]

Jun 162019
 

 Carry out the defined systems administration duties (excluding the systems parameters updates) using the available tools in order to allow user access to the system and facilitate effective system operations in accord with established guidelines and protocols. Manage, monitor, implement, and troubleshoot active directory, Exchange Online 365,Windows Server for the AX ERP and other […]