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Nov 112019
 

Are you an Arabic speaker with the desire of delivering first class customer service in the technology business? Then you’ve come to the right place. A well renowned international brand is looking for passionate Retail Advisors who help them continue driving growth and excellence.

As Retail Advisor you will be working as the public face of the prominent international brand in their Retail stores. This role will give you a real opportunity to influence the customer experience by meeting their individual needs which in turn will grow customer loyalty. Grab the opportunity to learn and grow while working with experienced professionals from around the world.

 

Your next challenge:

  • Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis.
  • Safeguard all administration associated with the role is completed correctly and within agreed timeframes.
  • Take ownership of your customer’s queries or needs, dealing with them in a positive manner to ensure that all aspects are resolved and/or seen through to completion.
  • Always look at things from the customer’s point of view. Listen to customers’ needs and consistently meet or exceed their expectations.
  • Ability to communicate effectively and positively with both customers and team in English & Arabic.

Job Details

Posted Date: 2019-11-07
Job Location: Doha, Qatar
Job Role: Customer Service and Call Center
Company Industry: Telecommunications

Preferred Candidate

Career Level: Entry Level

click here for more details and apply to position

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JOB INTERVIEW
Tipical Questions
“Why are you leaving your current job?” Hiring managers want to know your motivation for wanting to leave your current job. Are you an opportunist just looking for more money or are you looking for a job that you hope will turn into a career? If you’re leaving because you don’t like your boss, don’t talk negatively about your boss–just say you have different work philosophies, Teach says. If the work was boring to you, just mention that you’re looking for a more challenging position. “Discuss the positives that came out of your most recent job and focus on why you think this new position is ideal for you and why you’ll be a great fit for their company.” If you’ve already left your previous job (or you were fired), Sutton Fell suggests the following: If you got fired: Do not trash your last boss or company. Tell them that you were unfortunately let go, that you understand their reasoning and you’ve recognized areas that you need to improve in, and then tell them how you will be a better employee because of it. If you got laid off: Again, do not trash your last boss or company. Tell them that you were let go, and that you understand the circumstances behind their decision; that you are committed to your future and not dwelling on the past; and that you are ready to apply everything that you learned in your last role to a new company. If you quit: Do not go into details about your unhappiness or dissatisfaction. Instead, tell them that while you valued the experience and education that you received, you felt that the time had come to seek out a new opportunity, to expand your skills and knowledge, and to find a company with which you could grow.
Questions to ask
What is the next step in the process? This is the essential last question and one you should definitely ask. It shows that you’re interested in moving along in the process and invites the interviewer to tell you how many people are in the running for the position.